Frequently Asked Questions

Buyer's FAQs

1. Does North Coast Jewelry Offer a Guarantee or Return Policy?

We want to be certain that you absolutely love every item you purchase from North Coast Jewelry. We offer a generous 15 day "no questions asked" policy. Read more about our return/refund policy HERE

2. Does North Coast Jewelry Offer Financing or Payment Plans?

Yes! We have partnered with Affirm and Synchrony Financial to offer convenient payments over time for your jewelry purchases!

To see potential offer's for monthly payments and term lengths you can select "Learn More/Learn How" in red next to the synchrony logo under the add to cart button. To see what financing offers you are approved for just select the "more payment options" button and you can apply there.

Affirm or Synchrony not the best fit? No problem! We have alternative financing companies available, as well as traditional layaway options for those looking for other ways to split up their purchase into monthly payments.

3. Does North Coast Jewelry Have A Retail Showroom I can Visit?

North Coast Jewelry is proud to announce the opening of our new Northern Michigan Jewelry office located in Down Town Fife Lake in beautiful Grand Traverse County! When looking for a Jeweler near Traverse City North Coast Jewelry's new office offer's a nice change of pace from a busy shopping mall. You will have an opportunity to shop the merchandise that interested you or create a perfect one of a kind custom piece with a member of our team. You will receive our full undivided attention in an uninterrupted private meeting with us in a comfortable environment.

4. Does North Coast Jewelry Offer Repairs?

North Coast Jewelry is a full service jeweler capable of handling all of your jewelry needs. From changing watch batteries to creating a fully custom piece from scratch North Coast Jewelry can be trusted to handle your needs with excellent craftsmanship and respect for your treasured possessions. Learn more about repairs HERE.

Selling FAQs

1. Why is an appointment necessary?

We want to be certain that we can fulfill all our client’s needs and questions. Once an appointment is set up, we can do our homework and make sure the proper staff is on site to evaluate and appraise your jewelry & diamonds. We have found that being well prepared and able to explain the process to our clients makes for a much more pleasant experience.

2. What forms of payment do you offer?

We can pay in bank check, wire transfer, or cash. If cash is desired please let us know at the time of booking your appointment so we can be sure to have the proper amount available.

3. How do you price my jewelry?

We take into account the demand & desirability of your jewelry. A few aspects which impact value are the designer, maker, age, and quality. We do not purchase jewelry solely based on weight, but as independent pieces of jewelry.

4. Am I obligated to sell my jewelry If I make an appointment?

Our clients are not obligated if an agreement is not reached and is no cost to you. However, if you agree to the offer, we will have funds readily available for a transaction.

5. What is the scope of your company’s expertise?

We have purchased single solitaire diamond rings from $1000 to $400,000. We have purchased diamond necklaces from prices from $1,500 up to $120,000. We are a knowledgeable appraisal and diamond jewelry buying establishment. With GIA trained professionals we are confident we can please each and every client we do business with.

6. Does North Coast Jewelry purchase other items?

Yes, we are also passionate buyers of fine watches, designer brand purses, bags, and accessories, coins and bullion, and art. Please inquire if you wish to sell these items.

North Coast Jewelry is an estate Jewelry Buyer company. We buy jewelry from private sellers and are also Diamond Buyers, specializing in Diamond Appraisals, luxury watches and fine jewelry

Please call us at (231) 409-4623 and one of our expert jewelers will speak with you and set up an appointment.